As Head of People Engagement, Deanna fosters a positive organizational culture while strengthening contractor satisfaction and client relationships. She develops engagement initiatives, oversees onboarding processes, and ensures open communication across the board.

Key Roles:

- Contractor Engagement: Designs programs to boost satisfaction, morale, and productivity.

- Client Relationship Management: Builds and maintains strong client relationships to ensure satisfaction and retention.

- Communication & Collaboration: Serves as a liaison across the team to align engagement efforts with organizational goals.

- Performance Monitoring: Tracking feedback and implements improvements to enhance service delivery and effectiveness.

- Development: Identifies needs and supports professional growth.

Deanna is the heart of ILD Coach’s people strategy, creating a culture of engagement, collaboration, and lasting relationships.