Last Updated: 07/01/2024

1. Introduction

Welcome to ILD Coach ("Company", "we", "our", "us"). We are committed to protecting your

personal information and your right to privacy. If you have any questions or concerns about

this privacy policy, or our practices with regards to your personal information, please

contact us at [email protected].

When you visit our website www.ildcoach.com and use our services, you trust us with your

personal information. We take your privacy very seriously. In this privacy policy, we seek to

explain to you in the clearest way possible what information we collect, how we use it, and

what rights you have in relation to it. We hope you take some time to read through it

carefully, as it is important. If there are any terms in this privacy policy that you do not agree

with, please discontinue use of our sites and our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the

website, express an interest in obtaining information about us or our products and

services, when you participate in activities on the website, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with

us and the website, the choices you make, and the products and features you use. The

personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal

address, phone number, and other similar contact data.

Credentials. We collect passwords, and similar security information used for

authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases,

such as your payment instrument number (e.g., a credit card number), and the security

code associated with your payment instrument. All payment data is stored by our payment

processor, and you should review its privacy policies and contact the payment processor

directly to respond to your questions.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes

described below. We process your personal information for these purposes in reliance on

our legitimate business interests, in order to enter into or perform a contract with you, with

your consent, and/or for compliance with our legal obligations. We indicate the specific

processing grounds we rely on next to each purpose listed below:

To facilitate account creation and logon process.

To send administrative information to you for business purposes, legal reasons, and/or

possibly for contractual reasons.

To fulfill and manage your orders, payments, returns, and exchanges made through the

website.

To manage user accounts and provide customer support.

To send you marketing and promotional communications.

4. Sharing Your Information

We only share and disclose your information in the following situations:

Compliance with Laws. We may disclose your information where we are legally required to

do so in order to comply with applicable law, governmental requests, a judicial proceeding,

court order, or legal process, such as in response to a court order or a subpoena (including

in response to public authorities to meet national security or law enforcement

requirements).

Vital Interests and Legal Rights. We may disclose your information where we believe it is

necessary to investigate, prevent, or take action regarding potential violations of our

policies, suspected fraud, situations involving potential threats to the safety of any person,

and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data

with third-party vendors, service providers, contractors, or agents who perform services for

us or on our behalf and require access to such information to do that work. Examples

include: payment processing, data analysis, email delivery, hosting services, customer

service, and marketing efforts.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your

personal information. While we have taken reasonable steps to secure the personal

information you provide to us, please be aware that despite our efforts, no security

measures are perfect or impenetrable, and no method of data transmission can be

guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

In some regions, such as the European Economic Area (EEA), you have certain rights under

applicable data protection laws. These may include the right (i) to request access and

obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to

restrict the processing of your personal information; and (iv) if applicable, to data

portability. In certain circumstances, you may also have the right to object to the

processing of your personal information.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example,

changes to our practices or for other operational, legal, or regulatory reasons. We will notify

you of any changes by posting the new privacy policy on our website and updating the "Last

Updated" date at the top of this privacy policy. You are advised to review this privacy policy

periodically for any changes.

8. Contact Us

I
f you have questions or comments about this privacy policy, you may contact us at:

ILD Coach, LLC.

520 Fourth Baxter Crossing

Fort Mill, SC 29708

[email protected]