Breakthrough Communication

Breakthrough Communication is one of the most effective assessment and training programs you will find on the market today. For more than 30 years ILD’s Breakthrough Communication model has successfully guided change management and improved workplace communication and culture in diverse industries across the globe. By developing leadership, middle management, and frontline workforce, it helps organizations adapt and evolve to changing times. Coupled with coaching and training to aid in personal development, the Breakthrough Communication model provides practical support and solutions focused on short and long-term transformation designed to unleash the potential of your workforce.

The key is focusing on the way our brains receive and respond to data. It is not personality, but rather our varying communication styles that often cause conflict or a lack of productivity in the workplace. Understanding how we receive and filter information, acknowledging differences in communication styles of others, and appreciating how our communication styles shift under pressure creates a more harmonious and productive environment – professionally and personally.  The Breakthrough Communication Model explains how perceptions often lead to misunderstandings that could be easily avoided. After taking the Breakthrough Communication Assessment, you’ll learn how to identify four major Windows of Perception and improve your ability to relate with each.

The Producer    |    The Imaginist    |    The Teamist    |    The Analyst

This assessment serves as the foundational “anchor” to all other coaching and training courses that ILD provides. Once an organization’s leadership, management, and employees understand the four Windows, they are better equipped to take their organization to the next level.  Breakthrough Communication teaches:

    • Thought process (not personality)
    • Impact of Time on Four Main Styles
    • Self-awareness of Personal Style Tendencies
    • Awareness of Others’ Style Tendencies

Unlike your typical communication assessments, participants will learn a perception-based model, rather than personality. This model helps identify communication style differences. Building a common language enhances the ability for communicators to say what they mean, mean what they say, and do what they say they will do. Easy and practical to implement, the session covers:

    • How our brains process information and the diversity of communication preferences
    • Understand the impact of time and how it creates distinct styles of communication
    • Recognize value-based listening filters used by different styles
    • How to assess the dynamics of differing styles BEFORE you react and respond
    • Distinguish the effects of stress and time pressure and how it changes your communication
    • Tips to quickly recognize the communication style of others and how to adapt for the best possible results

Everyone Is a JERK to Someone, Every Day


Painless Ways to Improve Communication with Individuals and Teams

Written by Rebecca M. Rhodes                    

Who Sounds More Like a Jerk to You?

Someone who hangs up before you are done talking.

Someone who stares out the window when you are speaking.

Someone who won’t let you forget your past mistakes.

Someone who justifies everything in response to a question.

We tend to judge ourselves by our intentions, while judging others by their actions. This often leads us to one thought... “Jerk!”

In Everyone Is a Jerk to Someone Every Day, communication expert and ILD President, Rebecca Rhodes, uses the Breakthrough Communication Model to explain how perceptions lead to misunderstandings that can be easily avoided.