ILD is committed to doing what matters most to ensure our client’s business and people can thrive. We don’t take a cookie-cutter approach. Rather, we draw upon 40+ years of experience and practical knowledge to deliver exceptional results.  What really sets us apart is how we do it — with intention, authenticity, thoughtfulness, skill, an unwavering drive for excellence, and a commitment to our client’s success. Our expert consultants apply creative thinking and practical solutions for all types of business challenges.

ILD provides a balanced, outside perspective on changes in leadership, new rounds of hiring, succession planning, and more. Consulting services include:

What are your pain points?

Strategic Planning

Organizational Culture

Leadership Retreats

Engagement Surveys

Organizational Restructuring

Focus Groups

Everyone Is a JERK to Someone, Every Day


Painless Ways to Improve Communication with Individuals and Teams

Written by Rebecca M. Rhodes                    

Who Sounds More Like a Jerk to You?

Someone who hangs up before you are done talking.

Someone who stares out the window when you are speaking.

Someone who won’t let you forget your past mistakes.

Someone who justifies everything in response to a question.

We tend to judge ourselves by our intentions, while judging others by their actions. This often leads us to one thought... “Jerk!”

In Everyone Is a Jerk to Someone Every Day, communication expert and ILD President, Rebecca Rhodes, uses the Breakthrough Communication Model to explain how perceptions lead to misunderstandings that can be easily avoided.