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Everyone Is a JERK to Someone, Every Day
Painless Ways to Improve Communication with Individuals and Teams
Written by Rebecca M. Rhodes
Who Sounds More Like a Jerk to You?
Someone who hangs up before you are done talking.
Someone who stares out the window when you are speaking.
Someone who won’t let you forget your past mistakes.
Someone who justifies everything in response to a question.
We tend to judge ourselves by our intentions, while judging others by their actions. This often leads us to one thought... “Jerk!”
In Everyone Is a Jerk to Someone Every Day, communication expert and ILD President, Rebecca Rhodes, uses the Breakthrough Communication Model to explain how perceptions lead to misunderstandings that can be easily avoided.