Staff Development

As the lifeblood of every company, employees handle the day-to-day operations and often engage with customers. Employee engagement can make or break an organization. Increased productivity levels can improve overall output, product and service quality, customer satisfaction, and improve the organization’s bottom line. Employee development can give your team the tools to expand skills, refine workflow, boost morale, create a harmonious environment, and improve overall company culture. 

ILD will help to identify individual skill sets, hidden talents, and communication styles. Our expert consultants, coaches, and trainers will help identify areas for improvement and pair them with practical skill sets and solutions. ILD leads organizations toward increased performance and reduced turnover through strategic leadership coaching and employee development. Our approach has proven to build cohesive teams with a common goal of organizational excellence and success.

Organization & Department Retreats

Team Building

Engagement Surveys & Focus Groups

360 Degree Assessment

Employee Recognition Programs

Comprehensive Training Curriculum

Everyone Is a JERK to Someone, Every Day


Painless Ways to Improve Communication with Individuals and Teams

Written by Rebecca M. Rhodes                    

Who Sounds More Like a Jerk to You?

Someone who hangs up before you are done talking.

Someone who stares out the window when you are speaking.

Someone who won’t let you forget your past mistakes.

Someone who justifies everything in response to a question.

We tend to judge ourselves by our intentions, while judging others by their actions. This often leads us to one thought... “Jerk!”

In Everyone Is a Jerk to Someone Every Day, communication expert and ILD President, Rebecca Rhodes, uses the Breakthrough Communication Model to explain how perceptions lead to misunderstandings that can be easily avoided.